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Real estate plays crucial role in rapidly-evolving retail strategies, says report by Jones Lang LaSalle
SINGAPORE, 13 November 2013 — As online retail sales are expected to exceed US$1.2 trillion globally this year*, retailers are under pressure to decide where, when and how packages should travel from dock to doorstep. With Indonesia, China and India set to experience the highest rates of B2C e-Commerce sales growth by 2017, a new report from Jones Lang LaSalle, highlights the crucial role that the logistics property sector will play in Asia Pacific and how it must adapt to changing consumer demand.
Asia Pacific is home to four of the top 10 countries with the highest internet users globally, yet, developing economies currently lag behind developed markets in terms of their e-commerce ‘ecosystems’. As this gap closes, they are predicted to see far stronger e-commerce sales growth than the more mature markets, rapidly changing the e-commerce landscape over the next 5 years and requiring a transformation in the way goods are purchased, stored and delivered.
Michael Fenton, Head of Industrial, Jones Lang LaSalle Australia commented, “The structural changes in the e-commerce landscape will be especially prevalent in Asia Pacific and developers in the logistics property sector must keep pace in order to maximise opportunities in the future. As more and more retailers establish their own websites while established retailers look to improve distribution beyond main tier one hubs, we are seeing increased demand for warehouses and modern logistics capabilities.”
Emerging markets, emerging e-commerce trendsIn emerging markets, e-commerce supply chains are evolving in highly divergent ways, influenced by regulatory, economic and cultural factors:
Mature market e-commerce: convenience driving logistic change
In the more mature markets of Asia Pacific, online retail sales already account for 5 to 15 percent of total retail spending with South Korea boasting one of the highest shares in the world at 13 percent. However, the e-commerce landscape is also changing for these markets, driving major changes in demand for distribution property. Retailers will be required to adopt an omni-channel strategy which integrates sales channels so that consumers can choose the most convenient way to order, receive and return their purchases.
Michael Fenton explains, “Consumers in Asia Pacific’s more mature markets have come to expect an omni-channel experience which supports full convenience and, in the next five years, we’ll see this transform real estate in these markets. For example, we have seen a strong take up of e-commerce in Australia and, as the sector matures, ‘specialized’ or ‘purpose-built’ real estate will become more common. We’ll start to see an emergence of multiple logistics hubs closer to major population clusters to meet delivery time expectations and changing consumer demand.”
Michael concludes, “In terms of e-commerce volume, we expect emerging markets to eventually surpass the more mature markets in Asia Pacific and globally, as a result of their rapidly expanding populations. As more and more consumers embrace e-commerce as a safe and convenient way to purchase goods, it will be essential for developers, brands and operators in both developing and more mature markets to stay ahead of trends and invest in logistics models that will expose new products to new populations.”
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Chart: Growth in B2C e-commerce, 2013 - 2017 (source: eMarketer)
About Jones Lang LaSalle Jones Lang LaSalle (NYSE:JLL) is a professional services and investment management firm offering specialized real estate services to clients seeking increased value by owning, occupying and investing in real estate. With annual revenue of $3.9 billion, Jones Lang LaSalle operates in 70 countries from more than 1,000 locations worldwide. On behalf of its clients, the firm provides management and real estate outsourcing services to a property portfolio of 2.6 billion square feet and completed $63 billion in sales, acquisitions and finance transactions in 2012. Its investment management business, LaSalle Investment Management, has $46.7 billion of real estate assets under management.
Jones Lang LaSalle has over 50 years of experience in Asia Pacific, with over 26, 700 employees operating in 80 offices in 14 countries across the region. The firm was named ‘Best Property Consultancy’ in three Asia Pacific countries at the International Property Awards Asia Pacific 2013, and won nine Asia Pacific awards in the Euromoney Real Estate Awards 2013. www.ap.joneslanglasalle.com
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